Paul Accessory warrants its products to be free from defects in materials and workmanship under normal use for a period of one year from the date of purchase. This warranty applies only to the original purchaser and is not transferable.
What is Covered?
This warranty covers defects in materials and workmanship that render the product unusable. It does *not* cover:
- Damage caused by misuse, abuse, neglect, accident, or improper handling.
- Damage caused by unauthorized repairs or modifications.
- Normal wear and tear.
- Damage caused by acts of God.
- Cosmetic damage that does not affect the functionality of the product.
What We Will Do?
If a product is found to be defective within the Warranty Period, Paul Accessory will, at its discretion, either repair or replace the defective product with a new or refurbished product of comparable quality. We will cover the cost of shipping for the return of the defective product and the shipping of the replacement or repaired product.
How to Make a Warranty Claim?
To make a warranty claim, please contact us at [email protected] with the following information:
- Your name and contact information.
- Your order number.
- A description of the defect.
- Proof of purchase.
- Photos or videos of the defect.
We will review your claim and contact you within 2 business days to let you know how to proceed.
Limitations of Liability
Paul Accessory’s liability under this warranty is limited to the repair or replacement of the defective product. We are not liable for any incidental or consequential damages arising from the use of our products.
Disclaimer
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or jurisdiction to jurisdiction. This warranty does not affect your statutory rights.
Contact Us: If you have any questions about this Warranty Policy, please contact us at here.