At Paul Accessory, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return most items within 3 days of delivery for a refund or exchange. Please read the following policy carefully before initiating a return.
Eligibility for Return
To be eligible for a return, the following conditions must be met:
- The item must be in its original condition, unused, and in its original packaging.
- The item must be returned within 3 days of the delivery date.
- You must provide proof of purchase.
- Certain items, as specified below, may not be eligible for return.
Items Not Eligible for Return
The following items are not eligible for return:
- Items that are damaged due to customer misuse or negligence.
- Items that are missing parts or accessories.
- Items that have been opened or used.
Return Process
To initiate a return, please contact us at [email protected] within 3 days of delivery. We will provide you with a return authorization number and instructions on how to return the item. You are responsible for the cost of return shipping unless the return is due to a defect in the product. Please ensure the item is securely packaged to prevent damage during transit.
Refunds
Once we receive and inspect the returned item, we will process your refund within 3 business days. The refund will be credited to your original payment method. Please note that it may take some time for the refund to appear in your account, depending on your financial institution.
Exchanges
If you would like to exchange an item, please contact us at [email protected] to discuss the availability of the desired replacement. You will be responsible for the cost of shipping the returned item and the shipping of the replacement item unless the exchange is due to a defect in the product.
Contact Us: If you have any questions about this Return Policy, please contact us at here.